Three Workflows. One Backbone of Intent.
Every minute of the program ladders to one of these three. Intent is what we measure against. Agentic AI is what acts on it.
Troubleshooting with Deep Diagnosis
An agentic AI that takes a plain-English description of a symptom and returns root cause with CLI evidence. Junior engineers run senior-level investigations because the AI does the investigation work.
Assessment, leveraged by AI Runbook Companion
The Golden Assessment Library runs continuously against your live network. Runbook Companion sits inside every runbook — summarizing Assessment, recommending next-step automation, answering plain-English questions in context.
Safe Change with Impact Analysis
Every change wrapped in an AI bracket. AI Companion predicts impact on the way in, and flags any unforeseen drift on the way out — whether the change runs inside NetBrain or in your existing change tool.
Pre-Session Unblocks. Session 1 Goes Live. Session 2 Scales.
A 30-minute CSM-led Pre-Session removes the gaps. Session 1 turns Agentic AI on in your environment. Session 2 puts the keyboard in your champion's hands.
MANDATORY
AI LIVE BY END
CHAMPION DRIVES
Service Engineer drives Session 1. Your team observes. By the end, Deep Diagnosis and Runbook Companion are running on your live network. No homework between sessions.
What's Included in the Program?
Upgrade to NetBrain R12.3a
Access the latest features, including powerful AI tools.
Deploy the Golden Assessment Library
Prevent outages with built-in best practices.
Deep Diagnosis live in Your Environment
Use Agentic AI to investigating real incidents on your live devices.
Runbook Companion in Every Runbook
Summaries, next-step recommendations, plain-English Q&A.